lantern-garden-legal

Lantern Garden — Support

Thanks for playing Lantern Garden, a cozy tap-to-rotate light puzzle. We’re happy to help with anything — questions, purchases, bugs, or feedback.

Contact us

Email lanterngarden.app@gmail.com and we’ll get back to you, usually within 2–3 business days.

To help us help you faster, please include:

Frequently asked questions

How do I restore a purchase (e.g. Remove Ads) on a new device?

Open Settings inside the game and tap Restore Purchases. Non-consumable purchases like Remove Ads are restored to any device signed in with the same Apple ID. If it doesn’t restore, email us.

I bought coins or a bundle but didn’t receive them.

Purchases are delivered by the App Store. If you were charged but the items weren’t applied, first try Settings → Restore Purchases. If they still don’t appear, email us with the approximate purchase date and the product you bought, and we’ll sort it out.

How do I remove ads?

Buy Remove Ads in the Shop (or make any other purchase — that also removes ads). Rewarded ads (like “Watch for +moves”) always stay optional and are never forced.

I tapped “Watch for +moves” and no ad played.

Rewarded ads aren’t always available. If none is ready, nothing is charged — you can use coins instead, or try again shortly. This is normal.

How do hearts (lives) work?

Starting a level spends one heart. Hearts refill over time on their own, and you can also refill them with coins or a rewarded ad. The daily challenge doesn’t cost a heart.

Can I change the language?

Lantern Garden supports English and العربية (with full right-to-left layout). The game follows your device language; you can also change it in Settings.

Is the game playable offline?

Yes. You can play without an internet connection. Some features (ads, syncing leaderboards) need a connection when available.

How do I delete my data?

Lantern Garden doesn’t require an account, and your progress is stored on your device — deleting the app removes it. If you’d like anything associated with your device removed from our analytics/crash providers, email us and we’ll help.

Privacy & terms


Lantern Garden · Developer: Hamdy Mokhtar Sherif · lanterngarden.app@gmail.com